Ремонт принтера Hewlett-Packard LaserJet P1102s

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www.hp.com/support/ljp1100series Ⱥɜɬɨɪɫɤɢɟ ɩɪɚɜɚ ɥɢɰɟɧɡɢɹ ɫɨɞɟɪɠɚɬ ɫɫɵɥɤɢ ɜɪɟɡɤɚɯ ɩɪɢɦɟɱɚɧɢɟ ɭɤɚɡɵɜɚɸɬɫɹ ɫɭɳɟɫɬɜɟɧɧɵɟ ɩɨɧɹɬɢɹɦ ɩɪɨɰɟɞɭɪɚɦ ɜɵɩɨɥɧɟɧɢɹ ɋɢɦɜɨɥɚɦɢ ɩɪɟɞɨɫɬɟɪɟɠɟɧɢɹ ɢɧɫɬɪɭɤɰɢɢ ɜɵɩɨɥɧɹɬɶ ɢɡɛɟɠɚɧɢɟ ɩɨɬɟɪɶ ɞɚɧɧɵɯ ɩɨɜɪɟɠɞɟɧɢɹ ɭɫɬɪɨɣɫɬɜɚ ȼɇɂɆȺɇɂȿ ɩɪɟɞɭɩɪɟɠɞɟɧɢɹ ɭɤɚɡɵɜɚɸɬ ɧɟɨɛɯɨɞɢɦɨɫɬɶ ɫɨɛɥɸɞɟɧɢɹ ɜɵɩɨɥɧɹɬɶ ɢɡɛɟɠɚɧɢɟ ɩɟɪɫɨɧɚɥɚ ɫɟɪɶɟɡɧɵɯ ɩɨɬɟɪɶ ɞɚɧɧɵɯ ɫɭɳɟɫɬɜɟɧɧɵɯ ɭɫɬɪɨɣɫɬɜɚ RUWW iv ɍɫɥɨɜɧɵɟ ɨɛɨɡɧɚɱɟɧɢɹ RUWW Ɉɫɧɨɜɧɚɹ ɢɧɮɨɪɦɚɰɢɹ ɭɫɬɪɨɣɫɬɜɟ ɢɡɞɟɥɢɣ ............................................................................................................................ 2 ɏɚɪɚɤɬɟɪɢɫɬɢɤɢ ɨɤɪɭɠɚɸɳɟɣ ɫɪɟɞɵ .................................................................................. 2 Ɏɭɧɤɰɢɢ ɢɡɞɟɥɢɹ .............................................................................................................................. .. 3 ɢɡɞɟɥɢɹ ........................................................................................................................ 5 ɫɩɟɪɟɞɢ ............................................................................................................ 5 ɫɡɚɞɢ ............................................................................................................................ 7 Ɋɚɫɩɨɥɨɠɟɧɢɟ ɧɨɦɟɪɚ ɧɨɦɟɪɚ ɢɡɞɟɥɢɹ ..................................................... 7 ɍɫɬɪɨɣɫɬɜɨ ɩɚɧɟɥɢ ɭɩɪɚɜɥɟɧɢɹ ........................................................................................ 8 ɉɪɨɝɪɚɦɦɧɨɟ ɨɛɟɫɩɟɱɟɧɢɟ ɞɥɹ Windows ɉɨɞɞɟɪɠɢɜɚɟɦɵɟ ɨɩɟɪɚɰɢɨɧɧɵɟ ɫɢɫɬɟɦɵ ɫɟɦɟɣɫɬɜɚ Windows .................................................. 12 ɉɨɞɞɟɪɠɢɜɚɟɦɵɟ ɞɪɚɣɜɟɪɵ ɩɪɢɧɬɟɪɚ ɞɥɹ Windows .............................................................. 12 ɉɪɢɨɪɢɬɟɬ ɩɚɪɚɦɟɬɪɨɜ ɩɟɱɚɬɢ ........................................................................................................ 13 ɧɚɫɬɪɨɟɤ ɩɪɢɧɬɟɪɚ ɞɥɹ Windows ................................................................ 14 ɩɪɨɝɪɚɦɦɧɨɝɨ ɞɥɹ Windows ..................................................................... 15 ɭɞɚɥɟɧɢɹ ɩɪɨɝɪɚɦɦɧɨɝɨ ɨɛɟɫɩɟɱɟɧɢɹ Windows ɢɫɩɨɥɶɡɭɣɬɟ ........................................................................................................................... 15 ɭɞɚɥɟɧɢɹ ɩɪɨɝɪɚɦɦɧɨɝɨ ɨɛɟɫɩɟɱɟɧɢɹ ɢɫɩɨɥɶɡɭɣɬɟ ɉɚɧɟɥɶ ɭɩɪɚɜɥɟɧɢɹ Windows ....................................................................................................................... ..... 15 ɉɨɞɞɟɪɠɢɜɚɟɦɵɟ ɬɨɥɶɤɨ ɛɟɫɩɪɨɜɨɞɧɵɯ ) ............................................... 16 ȼɫɬɪɨɟɧɧɵɣ Web- ɫɟɪɜɟɪ ................................................................................................. 16 ɂɫɩɨɥɶɡɨɜɚɧɢɟ ɭɫɬɪɨɣɫɬɜɚ Mac ɉɪɨɝɪɚɦɦɧɨɟ Mac ............................................................................................... 18 ɉɨɞɞɟɪɠɢɜɚɟɦɵɟ ɨɩɟɪɚɰɢɨɧɧɵɟ ɫɢɫɬɟɦɵ ɞɥɹ Macintosh ........................................... 18 ɉɨɞɞɟɪɠɢɜɚɟɦɵɟ ɩɪɢɧɬɟɪɚ ɞɥɹ Macintosh .................................................. 18 ɍɞɚɥɟɧɢɟ ɩɪɨɝɪɚɦɦɧɨɝɨ ɨɛɟɫɩɟɱɟɧɢɹ ɞɥɹ Mac ............................................................ 18 ɉɪɢɨɪɢɬɟɬ ɩɚɪɚɦɟɬɪɨɜ ɩɟɱɚɬɢ Mac ........................................................................ 18 ɞɪɚɣɜɟɪɚ ɩɪɢɧɬɟɪɚ ɞɥɹ Macintosh .............................................. 19 ɉɪɨɝɪɚɦɦɧɨɟ ɨɛɟɫɩɟɱɟɧɢɟ ɞɥɹ ɤɨɦɩɶɸɬɟɪɨɜ Mac ....................................................... 20 HP Printer ɞɥɹ Mac ............................................................................ 20 ɉɨɞɞɟɪɠɢɜɚɟɦɵɟ Mac ( ɬɨɥɶɤɨ ɞɥɹ ɛɟɫɩɪɨɜɨɞɧɵɯ ) ........................................................................................................................... 2 RUWW ȼɫɬɪɨɟɧɧɵɣ Web- ɫɟɪɜɟɪ ................................................................................. 20 ɉɟɱɚɬɶ ɤɨɦɩɶɸɬɟɪɚɯ Mac ............................................................................................................ 21 ɋɨɡɞɚɜɚɣɬɟ ɤɨɦɩɶɸɬɟɪɚɯ Macintosh .................... 21 ɮɨɪɦɚɬɨɜ ɩɟɱɚɬɶ ɛɭɦɚɝɟ ................................................................................................ 21 ɉɟɱɚɬɶ ɨɛɥɨɠɤɢ ................................................................................................................ 21 ɉɟɱɚɬɶ ɧɟɫɤɨɥɶɤɢɯ ɫɬɪɚɧɢɰ ɨɞɧɨɦ ɥɢɫɬɟ ɛɭɦɚɝɢ (Macintosh) ................................. 22 Ⱦɜɭɫɬɨɪɨɧɧɹɹ ɩɟɱɚɬɶ ....................................................................................................... 22 ɉɟɱɚɬɶ ɨɛɟɢɯ ɫɬɨɪɨɧɚɯ ɥɢɫɬɚ ɛɭɦɚɝɢ ɜɪɭɱɧɭɸ ........................................ 22 ɉɨɞɤɥɸɱɟɧɢɟ ɭɫɬɪɨɣɫɬɜɚ ɉɨɞɞɟɪɠɢɜɚɟɦɵɟ ɨɩɟɪɚɰɢɨɧɧɵɟ ɫɢɫɬɟɦɵ ɞɥɹ ɛɟɫɩɪɨɜɨɞɧɵɯ ɦɨɞɟɥɟɣ ) ....... 26 ɉɨɞɤɥɸɱɟɧɢɟ ɱɟɪɟɡ USB ......................................................................................................... 27 HP Smart Install .............................................................................................................. ... 27 ɍɫɬɚɧɨɜɤɚ .............................................................................................. 27 ɩɨɞɤɥɸɱɟɧɢɟ ɬɨɥɶɤɨ ɞɥɹ ɛɟɫɩɪɨɜɨɞɧɵɯ ) ....................................................... 28 ɉɨɞɞɟɪɠɢɜɚɟɦɵɟ ɫɟɬɟɜɵɟ ɩɪɨɬɨɤɨɥɵ ........................................................................... 28 ɍɫɬɚɧɨɜɤɚ ɭɫɬɪɨɣɫɬɜɚ ɛɟɫɩɪɨɜɨɞɧɨɣ ɫɟɬɢ HP Smart Install ....................................................................................................................... .......... 28 ɍɫɬɚɧɨɜɤɚ ɭɫɬɪɨɣɫɬɜɚ ɛɟɫɩɪɨɜɨɞɧɨɣ ɭɫɬɚɧɨɜɨɱɧɨɝɨ ɞɢɫɤɚ .......................................................................................... 29 ɍɫɬɚɧɨɜɤɚ ɩɪɨɝɪɚɦɦɧɨɝɨ ɨɛɟɫɩɟɱɟɧɢɹ ɞɥɹ ɭɫɬɪɨɣɫɬɜɚ ɫɟɬɢ ......... 29 ɋɨɡɞɚɧɢɟ ɤɨɦɩɶɸɬɟɪ ɤɨɦɩɶɸɬɟɪ ɛɟɫɩɪɨɜɨɞɧɨɝɨ ɩɨɞɤɥɸɱɟɧɢɹ ...... 30 ȼɵɤɥɸɱɟɧɢɟ ɛɟɫɩɪɨɜɨɞɧɨɣ ɫɜɹɡɢ ɭɫɬɪɨɣɫɬɜɚ ................................................. 31 ɇɚɫɬɪɨɣɤɚ ɫɟɬɟɜɨɝɨ ɭɫɬɪɨɣɫɬɜɚ ...................................................................................... 31 ɩɪɨɝɪɚɦɦɵ ɛɟɫɩɪɨɜɨɞɧɨɣ ɫɟɬɢ ......................... 31 ȼɨɫɫɬɚɧɨɜɥɟɧɢɟ ɩɚɪɚɦɟɬɪɨɜ ɛɟɫɩɪɨɜɨɞɧɨɣ ɢɫɩɨɥɶɡɭɟɦɵɯ ɭɦɨɥɱɚɧɢɸ ....................................................................................................... 31 ɉɪɨɫɦɨɬɪ ɩɚɪɚɦɟɬɪɨɜ ................................................ 31 ɍɫɬɚɧɨɜɤɚ ɫɟɬɟɜɨɝɨ .................................................. 32 ɚɞɪɟɫ ............................................................................................................ 32 ɇɚɫɬɪɨɣɤɚ ɫɨɟɞɢɧɟɧɢɹ .................................................................... 32 ɧɨɫɢɬɟɥɢ ɩɟɱɚɬɢ ɋɜɟɞɟɧɢɹ ɢɫɩɨɥɶɡɨɜɚɧɢɢ ɛɭɦɚɝɢ ɞɥɹ ɩɟɱɚɬɢ ...................................................... 34 ɛɭɦɚɝɚ ɪɟɤɨɦɟɧɞɚɰɢɢ ɢɫɩɨɥɶɡɨɜɚɧɢɸ ɩɟɱɚɬɢ .................. 35 ȼɧɟɫɢɬɟ ɞɪɚɣɜɟɪɟ ɩɪɢɧɬɟɪɚ ɱɬɨɛɵ ɫɨɨɬɜɟɬɫɬɜɨɜɚɥ ɬɢɩɭ ɧɨɫɢɬɟɥɹ .............................................................................................................................. .............. 37 ɉɨɞɞɟɪɠɢɜɚɟɦɵɟ ɪɚɡɦɟɪɵ ɛɭɦɚɝɢ ................................................................................................. 38 ɉɨɞɞɟɪɠɢɜɚɟɦɵɟ ɬɢɩɵ ɛɭɦɚɝɢ ɟɦɤɨɫɬɶ ............................................................................ 39 ɉɨɞɞɟɪɠɢɜɚɟɦɵɟ ɛɭɦɚɝɢ ɩɟɱɚɬɧɵɯ ɧɨɫɢɬɟɥɟɣ ................................................ 39 ɥɨɬɤɨɜ ......................................................................................... 39 ɛɭɦɚɝɢ ɡɚɝɪɭɡɤɟ ....................................................................................... 40 Ɂɚɝɪɭɡɤɚ ɞɥɹ ɛɭɦɚɝɢ ............................................................................................................. 40 RUWW ɩɪɢɨɪɢɬɟɬɧɨɣ ............................................................................................ 40 ɉɨɞɚɸɳɢɣ .............................................................................................................. 40 Ɋɟɝɭɥɢɪɨɜɤɚ ɥɨɬɤɚ ɞɥɹ ɬɨɥɶɤɨ ɦɨɞɟɥɢ ) ............................................................................................................ 41 Ɉɩɟɪɚɰɢɢ ɩɟɱɚɬɢ Ɉɬɦɟɧɚ ɡɚɞɚɧɢɹ ɩɟɱɚɬɢ ................................................................................................................... 44 Ɉɬɦɟɧɚ ɬɟɤɭɳɟɝɨ ɩɟɱɚɬɢ ɩɚɧɟɥɢ ɭɩɪɚɜɥɟɧɢɹ ɬɨɥɶɤɨ ɞɥɹ ɛɟɫɩɪɨɜɨɞɧɵɯ ɦɨɞɟɥɟɣ ) .................................................................................................. 44 Ɉɫɬɚɧɨɜɤɚ ɬɟɤɭɳɟɝɨ ɩɟɱɚɬɢ ɩɪɨɝɪɚɦɦɧɨɝɨ ɨɛɟɫɩɟɱɟɧɢɹ ........... 44 ɉɟɱɚɬɶ Windows ...................................................................................................................... ..... 45 Ɉɬɤɪɵɬɢɟ ɞɪɚɣɜɟɪɚ ɩɪɢɧɬɟɪɚ Windows .................................................................. 45 ɋɩɪɚɜɤɚ ɩɚɪɚɦɟɬɪɚɯ Windows ...................................................................... 45 ɩɟɱɚɬɧɵɯ Windows ............................................................... 45 ɉɟɱɚɬɶ ɰɜɟɬɧɨɝɨ ɬɟɤɫɬɚ ɱɟɪɧɨɝɨ Windows ............................................................ 45 ɋɨɯɪɚɧɟɧɢɟ ɩɚɪɚɦɟɬɪɨɜ ɩɟɱɚɬɢ ɩɨɜɬɨɪɧɨɝɨ ɢɫɩɨɥɶɡɨɜɚɧɢɹ Windows ....................................................................................................................... ..... 46 ɂɫɩɨɥɶɡɨɜɚɧɢɟ ɡɚɞɚɧɢɣ ........................................ 46 ɋɨɡɞɚɧɢɟ ɝɨɬɨɜɵɯ ɩɟɱɚɬɢ .......................... 46 ɍɥɭɱɲɟɧɢɟ ɩɟɱɚɬɢ Windows ....................................................................... 46 ɫɬɪɚɧɢɰɵ .............................................................................. 46 ɮɨɪɦɚɬɚ ɫɬɪɚɧɢɰɵ .................................. 46 ɬɢɩɚ ɛɭɦɚɝɢ .......................................................................................... 46 ɪɚɡɪɟɲɟɧɢɹ ɩɟɱɚɬɢ ............................................................................. 47 ɉɟɱɚɬɶ ɩɟɪɜɨɣ ɫɬɪɚɧɢɰɵ ɞɪɭɝɨɣ ɛɭɦɚɝɟ Windows ...................... 47 Ɇɚɫɲɬɚɛɢɪɨɜɚɧɢɟ ɞɨɤɭɦɟɧɬɚ ɪɚɡɦɟɪɚ ɫɬɪɚɧɢɰɵ Windows ................................. 47 Ⱦɨɛɚɜɥɟɧɢɟ ɜɨɞɹɧɨɝɨ Windows .................................................... 47 Ⱦɜɭɫɬɨɪɨɧɧɹɹ Windows ................................................................................... 48 ɉɟɱɚɬɶ ɫɬɨɪɨɧɚɯ ɜɪɭɱɧɭɸ ɞɭɩɥɟɤɫ ) .............................................. 48 ɋɨɡɞɚɧɢɟ ɛɭɤɥɟɬɚ Windows .......................................................................................... 49 ɉɟɱɚɬɶ ɧɟɫɤɨɥɶɤɢɯ ɫɬɪɚɧɢɰ ɥɢɫɬɟ Windows ........................................................... 50 ɨɪɢɟɧɬɚɰɢɢ ɫɬɪɚɧɢɰɵ Windows ....................................................................... 50 ɍɩɪɚɜɥɟɧɢɟ ɨɛɫɥɭɠɢɜɚɧɢɟ ɭɫɬɪɨɣɫɬɜɚ ɉɟɱɚɬɶ ɫɬɪɚɧɢɰ .................................................................................................. 52 ɋɬɪɚɧɢɰɚ .................................................................................................. 52 ɋɬɪɚɧɢɰɚ ɫɨɫɬɨɹɧɢɹ ɦɚɬɟɪɢɚɥɨɜ ................................................................ 52 ɫɬɪɚɧɢɰɚ .......................................................................................... 52 ɂɫɩɨɥɶɡɨɜɚɧɢɟ HP ( ɬɨɥɶɤɨ ɞɥɹ ɛɟɫɩɪɨɜɨɞɧɵɯ ) ................ 53 Ⱦɨɫɬɭɩ ɜɫɬɪɨɟɧɧɨɦɭ Web- ɫɟɪɜɟɪɭ ɱɟɪɟɡ ɩɨɞɤɥɸɱɟɧɢɟ ......................... 53 ɜɫɬɪɨɟɧɧɨɝɨ Web- ɫɟɪɜɟɪɚ ......................................................................... 54 ɂɧɮɨɪɦɚɰɢɹ